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Clicking on email links, say in the Contacts page, should open your chosen email client.
If the email links do not work it is not a problem with the TTC website, it is a configuration problem in your browser or operating system.
This advice is provided by the Webteam. While we are happy to offer guidance, the Webteam does not support or troubleshoot user devices.
The following steps may help.
Configuring "mailto:" links
OS-Level Configuration
Windows 11
- Go to Settings → Apps → Default apps
- Scroll down and select Choose defaults by link type
- Find MAILTO and set it to your preferred email program (Outlook, Thunderbird, or a browser such as Edge or Chrome)
macOS (Ventura, Sonoma, etc.)
- Open the built-in Mail app
- Go to Mail → Settings (Preferences) → General
- Change Default email reader to your preferred app (Outlook, Thunderbird, or browser)
Browser Configuration
Google Chrome
- Open Gmail in Chrome
- Look for the protocol handler icon (
) in the address bar
- Allow Gmail (or another service) to handle all mailto links
- Or go to Settings → Privacy and security → Site settings → Handlers and enable Gmail
- You can also configure via chrome://settings/handlers
Mozilla Firefox
- Go to Settings → Applications
- Search for mailto
- Choose Gmail, Yahoo Mail, Outlook, or another app as the handler
Microsoft Edge
- Open Gmail or Outlook Web in Edge
- When prompted, allow the site to handle mailto links
- You can also configure via edge://settings/handlers
Safari (macOS)
- Safari uses the system default mail client
- To change, adjust via Mail → Preferences → Default email reader
Reset
If the browser protocol handler is already set up try removing the mail protocol hander and adding it again